New Call of Duty Warzone Glitch Causes Permanent SR Loss And Activision Isn’t Equipped to “restore items or lost progression”

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New Call of Duty Warzone Glitch Causes Permanent SR Loss And Activision Isn’t Equipped to “restore items or lost progression”

New Call of Duty Warzone Glitch Causes Permanent SR Loss And Activision Isn’t Equipped to “restore items or lost progression”

Just when you thought Call of Duty: Warzone couldn’t possibly find new ways to frustrate its player base, along comes a glitch that turns the very concept of winning on its head. Players have weathered their fair share of bugs and exploits over the years, but this latest issue plaguing Ranked Play isn’t just your run-of-the-mill inconvenience—it’s a progression-destroying nightmare that’s leaving players fuming.

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When your victory dance turns into a technical malfunction. | Image Credit: Activision

What makes this particular situation even more frustrating is Activision’s response, or rather, their apparent inability to make things right. When players reached out to support about their lost Skill Rating (SR), they were met with a response that felt more like a shrug than a solution.

And if you’re thinking this is just another minor hiccup in the grand scheme of things, well, buckle up. This tale of technical troubles and corporate capabilities (or lack thereof) is about to take some interesting turns.

When winning means losing in Warzone

The glitch in question is as cruel as it is bizarre. Warzone players are winning their matches fair and square, only to have the game freeze at the Winner’s Circle and rob them of their hard-earned SR. Think of it as reaching the finish line of a marathon only to have someone steal your medal and erase your time from the records.

Activision was quick to acknowledge the issue:

#BlackOps6

We’re aware of an issue where Ranked Play matches are currently freezing at the Winner’s Circle at the end of a match and are currently investigating a fix.

— Call of Duty Updates (@CODUpdates) January 3, 2025

But acknowledgment isn’t quite the same as a solution. Players investing hours into climbing the ranked ladder are essentially playing Russian roulette with their SR, never knowing if their next win might actually count as a loss:

so am i gonna get all my SR reimbursed that i won but lost cause of this glitch or….?

— PAUL (@RAVENSCOON) January 3, 2025

The response from Activision Support has been about as reassuring as a chocolate teapot. Multiple players who reached out received variations of the same disappointing news:

Don’t think so mate pic.twitter.com/KH8zsNRlWT

— Nikolai Nydahl (@NikolaiNydahl99) January 3, 2025

What’s particularly baffling is the company’s claim that they simply lack “the tools” to restore lost progression:

nope pic.twitter.com/X28E0KBCM0

— (@GhostShade1A) January 3, 2025

I want to be transparent with you that, while we are committed to investigating such incidents, our current tools do not allow us to restore items or lost progression.

— Nelson, Activision Support

For a game that tracks everything from your K/D ratio to how many times you’ve opened a door, the inability to restore clearly documented SR gains feels less like a technical limitation and more like a convenient excuse.

Other competitive games like Valorant, Overwatch 2, and even Rainbow Six Siege have systems in place to compensate players for technical issues that affect their ranking. These aren’t exactly groundbreaking features—they’re standard practice in modern competitive gaming.

A pattern of problems and platitudes

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Activision’s guide to fixing things: “Have you tried ignoring it?” | Image Credit: Activision

This SR-draining debacle is just the latest chapter in Warzone’s ongoing saga of technical troubles. Back in October, just before Black Ops 6 dropped, the game’s RICOCHET anti-cheat system suffered a catastrophic exploit that had legitimate players being banned left and right.

Content creators and streamers found themselves having to defend their reputations against false accusations of cheating, all while Activision quietly fixed the issue with minimal acknowledgment of its scope—let alone any apology or compensation for those affected.

Joke of company…. Pathetic

— Klynic (@NVazeline) January 4, 2025

The situation raises some serious questions about Activision’s infrastructure and priorities. This is, after all, a franchise that consistently breaks sales records and generates billions in revenue. Yet somehow, they can’t implement basic player protection and progression restoration systems that are standard in games with far smaller budgets.

The most frustrating part? These issues keep happening with alarming regularity. It’s as if each update is a game of technical Whac-A-Mole, where fixing one problem causes two more to pop up. And each time, players are expected to just grin and bear it, maybe buy a few more absurd cosmetic bundles, and hope that next time their wins actually count.

Whether it’s a matter of technical limitations or simply a lack of will to implement proper safeguards, one thing is clear: players are getting tired of paying the price—both literally and figuratively—for these persistent problems.

Have you been affected by this SR-draining glitch? What do you think about Activision’s response to the situation? Share your thoughts and experiences in the comments below!

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